Refund policy

Returns & Exchanges

Simple, seamless, and hassle-free, because shopping with VARO should feel effortless.

Here’s how it works:

  • Returns & exchanges can be initiated easily through our support team or return portal.
  • You’ll receive timely updates from us at every step of the process.
  • Products must be returned in their original condition, unused, unwashed and with all tags, labels, and packaging intact.
  • Please retain your invoice/order confirmation for smooth processing.
  • Wherever possible, we encourage the use of original VARO packaging for returns.
  • You have 14 days from the date of delivery to request a return or exchange.
  • Accessories, socks, innerwear, and select hygiene-sensitive products may not be eligible for return or exchange.
  • Once we receive and inspect the returned item(s), your exchange or refund will be processed promptly.

Refunds

Fast, transparent, and straightforward.

Our refund guidelines:

  • Once your returned item reaches us and passes quality checks, we’ll notify you immediately.
  • Refunds are processed to your original payment method.
  • Refunds are typically initiated within 24–48 hours of approval.
  • Depending on your bank/payment provider, the credited amount may reflect within 5–7 business days.
  • For Cash on Delivery (COD) orders, we’ll share a secure link to collect your preferred bank/UPI details for a faster refund process.

Order Cancellation

Changed your mind? We've made cancellations simple.

  • Orders can be cancelled only before they are shipped.
  • Once your order has been dispatched, it can no longer be cancelled. You may, however, request a return after delivery if the product is eligible under our Return Policy.
  • If your cancellation request is approved before dispatch, any prepaid amount will be refunded to your original payment method.
  • Refunds for cancelled orders are typically initiated within 24–48 hours, while the credited amount may reflect within 5–7 business days, depending on your bank or payment provider.

Need Help?

If your experience with VARO wasn’t what you expected, we genuinely want to hear from you.

Reach out to us at hello@varowear.com or call us at +91 70222 69676. Our team will be happy to assist.

Raise Return Request

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